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Sjefke Jansen: A Passion for Service

Published: March 20, 2014 (Issue # 1802)



  • Sjefke Jansen, the new general manager of Grand Hotel Europe, hopes to attract more visitors from his native Germany.
    Photo: For SPT

Speaking about his first impressions of Russia, Sjefke Jansen, the newly-appointed General Manager of Grand Hotel Europe, immediately mentions the cold and confesses that he remained indoors whenever temperatures dropped below minus 10 degrees Celsius. This is understandable considering that Jansen has just arrived from Mauritius, where he spent the last eight years.

Jansen currently calls the hotel home but looks forward to relocating once his family arrives. He chuckled when imagining his three cats wandering through the hotel, but turned serious when saying that children need an ordinary life away from the hotel. A native of Germany, he plans on trying to attract more German guests while maintaining the special hotel spirit that the Grand Hotel Europe is famous for. Jansen sat down with The St. Petersburg Times in the hotels Mezzanine Cafe and discussed all this and more as the sun made an early, and welcome, appearance.

Related: Ilya Shtrom - Building Brand Loyalty

Q: Like many General Managers you built your career from the ground up, starting as a trainee cook and then gradually working your way to the top. Is this a good way to build a career in the hospitality sector?

A: There are other options. You can either start at a hotel management school, preferably in Switzerland or in the U.S., or you take a practical approach by starting as a cook or training in reception. I chose training as a cook, because I liked cooking, and still do. I think its good to have a background that is based more in practicalities than study. In this way you have a better feel for whats going on. You learn how to adapt to certain hotel operational systems.

Q: Why did you decide to go into the hospitality sector in the first place?

A: It was not to become rich, because you wont become rich in this industry. Having the possibility to combine work with travel to different countries and cultures is amazing, and was always a driving factor for me. I have worked in so many different countries, including South Africa, Australia, Saudi Arabia, Lebanon, the Maldives, Mauritius and Singapore.

Related: Spartak Sobolev - Raising Risk Awareness

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ALL ABOUT TOWN

Wednesday, Aug. 20


AmCham gets back to business after a summer hiatus with todays EHS Committee Working Group Meeting. Check their website for more details.



Thursday, Aug. 21


Time is running out to see the fantastic creations on display at the 2014 Sand Castle Festival on the beach at the Peter and Paul Fortress. Adhering to the theme of Treasure Island, visitors can wander amongst larger-than-life interpretations of pirate life or attend one of the workshops held to educate a future generation of sand artists. The castles will remain on the beach until Aug. 31.



Friday, Aug. 22


Get ready to pledge allegiance to the flag during National Flag Day, paying tribute to when, 23 years ago today, the iconic hammer-and-sickle was replaced with the tricolor that now flutters in the wind. Petersburgers will be treated to a free concert on Palace Square, a military parade and a culminating air show featuring Russias Russian Knights stunt pilots.



Saturday, Aug. 23


Uppsala Park plays host to Fairy Noon today, a performance of five separate fairy tales ranging from folk classics to more haunting selections. There will be three different renditions of the tales throughout the day and tickets start at 500 rubles ($13.80) for adults and 300 rubles ($8.30) for children.


Classic Finnish cartoon characters the Moomins expect to receive a warm welcome from Russian fans during todays Moomin Festival at the Pearl Plaza Shopping Center at 51 Petergofskoye Shosse. Become a kid again or introduce a new generation to the beloved creation of Finnish writer Tove Jansson.



Sunday, Aug. 24


The tortured genius of Dutch master Vincent van Gogh gets his day in the centers Konnushnaya Ploschad during Make Art Like Van Gogh, a daylong celebration of the artist that will allow amateur artists to try and replicate the work that made the famed painter world-renowned.


Experience a variety of dances highlighting the diversity of the world around as at the final day of the Ethno-Dance International Dance Festival that has been at the St. Petersburg Humanitarian University of Trade Unions this past week. Tonights performance will feature Egyptian dancers accompanied by local orchestras.



Monday, Aug. 25


Today kicks off the Elena Obraztsovoy International Competition for Young Vocalists in the large hall of the Shostakovich Philharmonic. Talented youngsters will showcase their range over the next six days before a winner is chosen on Aug. 30.



Tuesday, Aug. 26


Love movies but hate all those words? Then check out Rodina Cinema Centers Factor of Consensus film forum this evening. Silent movie classics from the beginning of the 20th century will be screened and accompanied by a pianist, who will provide the soundtrack for the ongoing action. The screenings begin at 7 p.m. Check Rodinas website for more details.



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